Requirements
- 10+2 Certificate
- Minumum 50% Marks
- Transfer Certificate
- Addhar Card
- Photos
Features
- Skill to Learn Managements
- More then 100 Specialisation
- Online mode Exam
- Online Mode Study and E-Learning Material
- 0% EMI Option
- Scholarships
Online BBA in Customer Relation
An Online BBA in Customer Relation is a business administration program that focuses on customer service and relationship management. It is designed to provide students with the skills and knowledge needed to build and maintain strong customer relationships in a business setting. The program typically takes three to four years to complete and covers a range of topics such as customer behavior, marketing, sales, and communication.
The curriculum of an Online BBA in Customer Relation program usually includes courses in customer experience management, customer loyalty, customer service quality, and customer relationship management. Students also learn about the latest trends and technologies in the field of customer relations, including digital marketing and social media management.
Graduates of an Online BBA in Customer Relation program can pursue careers in a variety of industries, including retail, hospitality, healthcare, and finance. Some of the job titles they can aim for include customer service manager, customer relations specialist, marketing coordinator, and sales representative. Salaries for these positions can vary depending on the industry, location, and level of experience.
Overall, an Online BBA in Customer Relation program can equip students with the skills and knowledge needed to excel in the field of customer relations, which is critical for any business that wants to build and maintain a loyal customer base.
Online BBA in Customer Relations: Course Highlights
here’s a table summarizing the course highlights for an Online BBA in Customer Relation program:
| Course Name | BBA in Customer Relations |
| Duration | 3-4 years |
| Eligibility | 10+2 or equivalent |
| Admission Process | Merit-Based |
| Similar Study Options | BBA in Marketing, BBA in Sales Management, BBA in Retail Management |
| Course Highlights | Customer behavior, Customer service quality, Digital marketing, Customer experience management, Sales, Communication |
| Career Opportunities | Customer Service Manager, Customer Relations Specialist, Marketing Coordinator, Sales Representative, Public Relations Specialist, Business Development Manager |
Why pursue an Online BBA in Customer Relations?
- Develop essential business skills: An Online BBA in Customer Relation program provides students with a solid foundation in business concepts and practices, including marketing, sales, communication, and customer behavior.
- Build strong customer relationships: The program is focused on customer relations and helps students understand how to build and maintain strong relationships with customers, which is critical for any business.
- Flexibility: Online BBA programs are designed to be flexible, allowing students to study at their own pace and balance their studies with work and other commitments.
- Career opportunities: Graduates of an Online BBA in Customer Relation program can pursue a variety of career opportunities in industries such as retail, hospitality, healthcare, and finance.
Who can pursue an Online BBA in Customer Relations?
- High school graduates: Individuals who have completed their 10+2 education can pursue an Online BBA in Customer Relation program.
- Working professionals: Working professionals who want to enhance their skills and advance their careers can pursue an Online BBA in Customer Relation program while continuing to work.
- Those interested in customer service: Individuals who are interested in customer service and want to learn how to build and maintain strong customer relationships can pursue an Online BBA in Customer Relation program.
- Aspiring business owners: Aspiring business owners who want to start their own business can benefit from an Online BBA in Customer Relation program, which can provide them with the skills and knowledge needed to succeed.
Online BBA in Customer Relation: Eligibility Criteria
The eligibility criteria for an Online BBA in Customer Relation program may vary depending on the institution offering the program. However, here are some common eligibility criteria:
- Candidates must have completed their 10+2 education from a recognized board or institution.
- The minimum percentage required in 10+2 can vary from institution to institution, but it’s typically around 50% to 60%.
- Candidates who have completed a diploma or vocational course in a related field may also be eligible for the program.
Further Studies After Online BBA in Customer Relations
After completing an Online BBA in Customer Relations, there are several further study options available for students who wish to enhance their skills and knowledge or pursue a more specialized area of business. Some of these options include:
- Master of Business Administration (MBA): An MBA is a popular choice for students who want to gain advanced business skills and knowledge. The program typically takes two years to complete and covers a range of topics such as leadership, strategy, and financial management.
- Master of Science in Customer Relations: A Master of Science in Customer Relations is a specialized program that focuses specifically on building and maintaining strong customer relationships. The program typically takes one to two years to complete and covers topics such as customer behavior, customer service quality, and customer loyalty.
- Master of Marketing: A Master of Marketing program provides students with advanced marketing skills and knowledge, including topics such as digital marketing, marketing research, and brand management.
Jobs and Salary After Online BBA in Customer Relation
Here’s a table format that outlines some potential jobs and salaries for individuals with an Online BBA in Customer Relation:
| Job Title | Job Description | Average Salary (INR) |
| Customer Relationship Manager | Responsible for building and maintaining strong relationships with customers, developing strategies to improve customer satisfaction, and addressing customer complaints and concerns. | 5-10 Lakh |
| Marketing Manager | Responsible for developing and implementing marketing strategies to promote products or services, analysing market trends, and customer behavior, and managing marketing campaigns. | 6-12 Lakh |
| Sales Manager | Responsible for managing a team of sales representatives, developing sales strategies to increase revenue, and ensuring customer satisfaction. | 5-10 Lakh |
| Customer Service Manager | Responsible for managing a team of customer service representatives, handling customer complaints and concerns, and ensuring a high level of customer satisfaction. | 4-8 Lakh |
| Public Relations Specialist | Responsible for building and maintaining a positive image for the organization, developing and executing public relations campaigns, and managing media relations. | 4-7 Lakh |
